We provide a 3-year warranty from the purchase date on the purchase receipt. This warranty is supplementary to the warranty rights in the state of purchase. The warranty covers the function of the product. It does not include external damages due to normal wear or accident-related damage, misuse or negligence. The warranty does not apply in the event of failure to observe the operating or assembly instructions. The validity of the warranty expires in case of improper use or tampering
Only warranty claims for production faults or damage on delivery will be processed. We do not take responsibility for items lost during delivery or stolen after delivery.
All warranty decisions are at our discretion and we reserve the right to make the final decision.
To claim a warranty, please get in touch at cs@glastoy.com and a customer service representative will contact you within 2 working days.